Senior Executive Tech Support
Seeking candidates with at least 6 months tech support experience. Fixed salary between ₹10,000–₹20,000 plus large incentives, no shift extensions and medical benefits included.
The Senior Executive Required in International Tech Support Process is a full-time opportunity offering a fixed monthly salary between ₹10,000 to ₹20,000, with plenty of promising incentives. The role includes additional perks like medical benefits, paid leaves, and guaranteed no extension of shift timings, making it financially and personally rewarding.
What Does the Job Entail?
Day-to-day, you will handle inbound calls from customers facing issues with printers, routers, and antivirus software, ensuring prompt diagnosis and resolution.
The role is a blend of technical troubleshooting and sales, as you will recommend and sell tech support plans and related software to callers.
Your experience in outbound tech support will be crucial, especially when it comes to closing sales independently and convincingly.
Strong communication and sales skills are vital for success here, as well as the ability to resolve real-time technical issues efficiently.
Beyond resolving issues, you’ll get to enhance customer satisfaction and directly contribute to the company’s growth.
Pros of This Role
One of the main advantages is the competitive fixed salary paired with huge incentives, making the total compensation quite attractive.
Further, employees benefit from an array of paid leaves, including comp offs and birthday leaves, which is rare for similar positions.
Cons to Consider
The requirement of prior tech support experience might limit eligibility for those new to the field, making the job less accessible for freshers.
Shift timings are set overnight, which might not suit everyone’s lifestyle and could affect work-life balance for some.
Verdict
This position at Adeeba E-Services stands out with its strong compensation package, professional growth prospects, and incentive-driven environment. It’s a top pick for tech support professionals ready to advance their career with substantial rewards.
