Senior Executive – Tech Support
Join a stable, full-time tech support team offering ₹10,000–₹20,000 salary + big incentives, fixed shifts, supportive management, paid leaves and medical benefits.
About the Job at a Glance
The Senior Executive – International Tech Support is a full-time position offering a fixed monthly salary between ₹10,000 and ₹20,000, plus substantial incentives.
Employees enjoy a predictable work schedule with no shift extensions, medical benefits, and 24 annual leaves along with additional spot incentives.
This role values prior outbound tech support experience and focuses on resolving technical issues while driving sales goals.
To qualify, candidates should have at least six months to one year of sales experience in tech support environments.
The recruitment process promises quick hiring decisions and a supportive workplace focused on growth and rewards.
Main Responsibilities & Day-to-Day
Handle inbound customer calls concerning technical issues with devices like printers, routers and antivirus applications.
Diagnose and troubleshoot queries, recommending and selling suitable tech support plans and related software solutions to customers.
Manage call closures independently and maintain excellence in customer satisfaction and issue resolution.
Meet and strive to exceed sales targets, leveraging persuasive communication and problem-solving skills each workday.
Keep updated records of customer interactions with accuracy, ensuring a professional approach throughout the client lifecycle.
Key Advantages
Reliable fixed salary credited every month, ensuring financial security and peace of mind for employees.
Attractive incentives and bonus structures can significantly boost your regular income if you meet or exceed targets.
Growth Prospects and Training
Employees benefit from continuous learning opportunities and personalised feedback aimed at improving performance.
The company invests in upskilling, enhancing your career progression with advanced sales and technical skills development.
Potential Downsides
Long shift hours are required, which may affect work-life balance for some candidates, especially night shifts.
Sales-driven targets could increase pressure, particularly for those new to outbound sales environments.
Points to Consider
This full-time opportunity requires proven sales aptitude and the ability to handle inbound technical queries efficiently.
Personal initiative and adaptability are essential in order to excel and maximise incentives and bonuses offered weekly and monthly.
Final Verdict
The Senior Executive – International Tech Support role is ideal for candidates who thrive in fast-paced, sales-driven environments and are looking for steady income, bonuses, and professional growth.
With a focus on incentives, fixed pay, and career advancement, this is a compelling offer for those with tech support experience and ambition to excel.
