City Manager
Drive HR-led last-mile delivery operations, own P&L, manage recruitment teams, and acquire B2B clients. Target-driven leaders with 5+ yrs delivery/logistics experience preferred.
Are you ready to step up into a senior HR leadership role? The City Manager vacancy at 2coms is a full-time opportunity and highly attractive for those with extensive experience in last-mile delivery or logistics. Candidates with 5–8 years in similar operations, a proven record of client acquisition, and excellent blue-collar recruitment skills will find the requirements a strong fit. Salary and compensation details are not specified, but the role emphasizes performance and managerial growth.
Key Responsibilities at a Glance
As a City Manager, you’ll be entrusted with overseeing the entire operational cycle within your city. Managing end-to-end processes, you will be accountable for client acquisition, driving revenue, and effectively managing rider supply while maintaining the city’s profit and loss metrics.
The role demands that you acquire B2B clients for last-mile delivery solutions, ensuring service satisfaction. You’ll also convert client demand into operational plans, sculpting daily and weekly strategies for optimal rider deployment and fulfillment.
You’ll build, train, and lead recruitment teams, leveraging both ATL and BTL channels. This is where your leadership skills truly shine, letting you shape performance and culture.
Daily operations will also include managing financial processes related to rider payouts, billing, reconciliations, and regular reporting. Mitigating attrition and planning rider replacements are further key aspects.
Finally, as the main liaison for city stakeholders, you’ll handle escalations, define growth roadmaps, and ensure data-driven actions lead the city towards its business targets.
Major Benefits of the Role
This position gives you complete ownership and accountability over a city’s growth plan, offering autonomy and the excitement of scaling operations. This means your impact will be direct and visible.
You’ll get the chance to implement innovative solutions for blue-collar workforce management, develop scalable teams from the ground up, and hone your leadership capabilities.
Challenges to Expect
Be prepared to thrive under pressure. The City Manager role involves navigating high stakeholder expectations, frequent escalations, and the need to hit aggressive business growth targets.
The operational nature requires balancing hands-on leadership and strategic thinking daily. For those not comfortable with fast-paced environments, this can be demanding.
Final Thoughts: Is This Role for You?
If you are entrepreneurial, target-driven, and have relevant experience in last-mile delivery or logistics, this opening could accelerate your career in HR and operations management. With the responsibility to shape city-wide performance and growth, the job is well-suited for driven professionals eager to lead from the front.
