Senior Executive Tech Support
Competitive fixed salary up to ₹20,000 plus huge incentives. Only 6 days/week, night shift. Candidates must have prior outbound tech support sales experience.
Looking for your next growth step in tech support? This Senior Executive role at Adeeba E-Services Pvt. Ltd. might be perfect for experienced outbound tech support professionals. The job offers a fixed, reliable salary ranging from ₹10,000 to ₹20,000 per month, with substantial incentives on top. As a full-time opportunity, you’ll benefit from regular hours without random extension of shifts and operate in a 6-day workweek.
Key Job Responsibilities
In this position, your primary duty involves handling inbound calls related to technical issues with printers, routers and antivirus software. You will diagnose the concerns and suggest suitable plans to customers. Closing your own calls successfully is essential, as is providing relevant information and upselling technical support plans plus useful software solutions. Prior experience in outbound tech support is a must, specifically for 6 months or longer. Additionally, persuasive communication and solid sales abilities greatly increase your success in this role.
Major Advantages
The biggest draw is the combination of a secure, fixed salary with the potential for huge monthly incentives. Benefits include prompt salary credit, generous leave policies including casual, compensatory and birthday leaves, and various spot and performance incentives. The working environment stresses work-life balance by avoiding shift extensions, and medical benefits offer a sense of added security.
Potential Downsides
The chief limitation is the requirement for prior outbound tech support experience. Freshers or those transitioning from non-tech backgrounds may find it challenging to secure. Moreover, the fixed night shift model may not suit those preferring daytime roles or flexible working hours. Candidates should consider their readiness for the specific schedule and nature of sales-focused support tasks.
Our Verdict
Overall, this Senior Executive Tech Support role stands out for offering a stable income with clear incentive structures and multiple employee-friendly policies. If you already have tech support sales experience and want to maximize your earnings in a predictably structured environment, this job presents a strong career move.
